Please read these terms carefully before using Incube. They establish the legal framework for your use of our platform.
Pay only 3% of successful deals. No upfront costs, unlimited introductions, and comprehensive platform access. Only pay when you succeed.
Use our connects system to express interest in startups. Purchase connect packages as needed with transparent, upfront pricing.
By accessing or using Incube, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our platform. These terms constitute a legally binding agreement between you and Incube.
You must be at least 18 years old and legally capable of entering into binding contracts to use Incube. By creating an account, you represent and warrant that you meet these eligibility requirements.
Incube offers two primary account types: Startup Accounts for entrepreneurs seeking investment, and Investor Accounts for individuals or entities looking to invest in startups. Each account type has specific rights, obligations, and fee structures as outlined in these terms.
Partner investors (institutional investors, venture capital firms, and accredited investors with partnership agreements) are charged a success-based fee of 3% (three percent) of the total investment amount for each successful deal facilitated through the Incube platform. This fee is payable upon the completion and funding of the investment transaction. The fee covers platform access, unlimited introductions, deal facilitation, and ongoing support.
Individual investors (those without partnership agreements) use a connects-based system to interact with startups. Connects are virtual credits that enable actions on the platform. Expressing interest in a startup costs connects, and the number required varies based on the startup's profile and funding stage. Investors can purchase connect packages through the platform, with pricing displayed transparently at the time of purchase.
Creating a startup profile and being listed on Incube is free. Startups do not pay any fees for receiving introductions or connecting with investors. There are no hidden fees or commissions charged to startups for successful fundraising.
All fees are payable in US Dollars unless otherwise specified. For partner investors, the 3% success fee is due within 30 days of deal completion. Connect purchases by individual investors are processed immediately via secure payment methods. All fees are non-refundable except as required by law or as explicitly stated in these terms.
We reserve the right to modify our fee structure with 30 days' notice to existing users. Changes will not apply to deals already in progress or connects already purchased. Continued use of the platform after fee changes constitutes acceptance of the new pricing.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use or security breach. We recommend using passkey authentication for enhanced security.
You agree to provide accurate, current, and complete information in your profile and to update this information as necessary. For startups, this includes accurate financial projections, business plans, and company information. For investors, this includes accurate accreditation status and investment preferences. Providing false or misleading information is grounds for account termination.
You may not use Incube to engage in fraudulent activities, misrepresent your identity or business, harass or harm other users, violate any laws or regulations, attempt to circumvent platform fees, use automated tools to scrape data, or interfere with platform operations. Violation of these prohibitions may result in immediate account termination and legal action.
While Incube conducts rigorous vetting of all startups on the platform, investors are still encouraged to conduct their own additional due diligence before making final investment decisions. Our vetting process ensures baseline quality and accuracy, but investors should verify details relevant to their specific investment criteria.
Incube takes rigorous due diligence seriously—it is our core responsibility and competitive advantage. We pride ourselves on thoroughly vetting every startup before they are listed on our platform. We only deal with startups that we have ascertained are accurate, legitimate, and do exactly what they say they do.
Every startup undergoes a multi-step verification process including: (1) Document verification of pitch decks, financial statements, and business plans; (2) Comprehensive background checks on founding teams and key personnel; (3) Business model validation by our expert analysts; (4) Detailed financial analysis to verify revenue claims, burn rates, and projections; (5) Legal compliance review including company registration, IP ownership, and regulatory compliance; (6) Reference checks with previous investors, customers, and partners.
100% of startups on Incube have passed our rigorous vetting process. We reject startups that do not meet our high standards for accuracy, legitimacy, and business viability. All claims made by startups are verified and validated before approval. We continuously monitor listed startups to ensure ongoing compliance with our standards.
We guarantee that all information presented by startups on our platform has been verified to the best of our ability. Financial metrics, team credentials, business claims, and growth projections have all been reviewed and validated. If any startup is found to have provided false or misleading information after our vetting, we immediately remove them from the platform and notify affected investors.
Our due diligence doesn't stop at initial approval. We continuously monitor startups for material changes, verify updated information, and conduct periodic re-verification to ensure ongoing accuracy. Startups must promptly disclose any material changes to their business, financials, or team composition.
Incube and its original content, features, and functionality are owned by Incube and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our platform without explicit written permission.
You retain ownership of all content you submit to Incube, including pitch decks, business plans, and profile information. By submitting content, you grant Incube a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content solely for the purpose of operating and promoting the platform. This license terminates when you delete your content or account, subject to reasonable backup and legal retention periods.
Users may share confidential information through the platform. You agree to maintain the confidentiality of any proprietary or sensitive information shared by other users and to use such information only for evaluating potential investment opportunities. Unauthorized disclosure or use of confidential information is strictly prohibited and may result in legal liability.
Incube is a platform for connecting startups and investors. We do not provide investment advice, legal advice, tax advice, or any other professional services. All investment decisions are made solely by investors at their own discretion and risk. We strongly recommend consulting with qualified professionals before making investment decisions.
We do not guarantee that startups will receive funding or that investors will find suitable investment opportunities. While our matching algorithm uses advanced technology to suggest relevant connections, we make no warranties about the success rate, quality, or suitability of any matches.
We strive to maintain platform availability but do not guarantee uninterrupted access. The platform may be unavailable due to maintenance, upgrades, or technical issues. We are not liable for any losses resulting from platform downtime or service interruptions.
To the maximum extent permitted by law, Incube and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising from your use of the platform. Our total liability for any claims related to the platform shall not exceed the fees you have paid to Incube in the 12 months preceding the claim, or $100 USD, whichever is greater.
You agree to indemnify, defend, and hold harmless Incube and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the platform, your violation of these terms, your violation of any rights of another party, or any content you submit to the platform.
Investing in startups is inherently risky and may result in partial or total loss of invested capital. Startups have high failure rates, and there is no guarantee of returns. Past performance does not indicate future results. You should only invest amounts you can afford to lose completely.
Investments in private startups are typically illiquid, meaning you may not be able to sell or exit your investment easily. You should be prepared to hold investments for extended periods, potentially 5-10 years or longer.
Certain investment opportunities may only be available to accredited investors as defined by applicable securities laws. You are responsible for determining your accreditation status and ensuring compliance with all securities regulations in your jurisdiction.
By You: You may terminate your account at any time through account settings. Upon termination, you will lose access to the platform and any unused connects will be forfeited without refund.
By Us: We may suspend or terminate your account immediately, without prior notice, if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion. We may also discontinue the platform or any features at any time.
Effect of Termination: Upon termination, all licenses granted to you will immediately cease. Sections of these terms that by their nature should survive termination (including payment obligations, disclaimers, limitations of liability, and dispute resolution) will continue to apply.
Governing Law: These terms shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions.
Arbitration: Any dispute arising from these terms or your use of Incube shall be resolved through binding arbitration in accordance with the Arbitration Act (Cap 49) of Kenya and the Nairobi Centre for International Arbitration (NCIA) Rules. The arbitration shall take place in Nairobi, Kenya. The language of arbitration shall be English.
Alternative Dispute Resolution: Before initiating arbitration, parties agree to attempt to resolve disputes through good faith negotiation and mediation. If mediation fails, either party may proceed to arbitration as outlined above.
If you have questions about these Terms of Service, please contact us at:
Email: legal@incube.app
Address: Incube Platform, Westlands, Nairobi, Kenya
We reserve the right to modify these terms at any time. We will notify users of material changes by email and by posting a notice on the platform at least 30 days before changes take effect. Your continued use of Incube after changes become effective constitutes acceptance of the modified terms. If you do not agree to the changes, you must stop using the platform and terminate your account.
Entire Agreement: These terms, together with our Privacy Policy, constitute the entire agreement between you and Incube regarding your use of the platform and supersede all prior agreements.
Severability: If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Waiver: No waiver of any term of these terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer these terms or your account without our prior written consent. We may assign these terms without restriction.